FAQ

Frequently Asked Questions

Legal & Compliance
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Are there items which are not accepted for shipment such as Dangerous Goods?

RAM uses both air and road networks across the country. We do not carry goods which are, or can be classified under the applicable Dangerous Goods Regulations, those substances which carry a hazardous content label or the carriage of which falls under the IATA Dangerous Goods Regulations and carry a United Nations specification (a UN number).

RAM classifies certain Goods as either Prohibited Items or Restricted Items.

Prohibited Items

The Prohibited Items Schedule sets out which items are strictly prohibited for shipment by RAM on behalf of the Shipper and/or Customer.

Click here for the full schedule of Prohibited items

Restricted Items

This Restricted Items Schedule sets out which Restricted Items are available for shipment by RAM on behalf of the Shipper and/or Customer, subject to special arrangements, procedures and T&C’s.

Click here for the full schedule of Restricted items

In order to ship such Restricted Items please contact your nearest branch.

RAM reserves the right to inspect any and all consignments suspected of containing any of the above-mentioned items. It should be noted that failure to comply with the above instructions may lead to confiscation of the shipment as well as legal proceedings.

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